By effectively implementing Generative AI (GenAI) skills, leaders can help organizations realize vast gains in productivity and innovation. Yet, as the world tries to navigate rapid AI change, only 6% of companies have trained over 25% of their employees on GenAI tools.* In Unlocking Productivity: The Business Leader’s Playbook to Generative AI Skills Training, you […]
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Learn about AI, its benefits for smaller HR teams, and how to apply it to streamline processes, improve the employee experience, and meet your business goals.
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Creating a dynamic workforce is essential for business acceleration. Insperity’s guide offers strategic insights into developing a robust HR plan focused on employee retention and productivity. It emphasizes the importance of setting SMART goals, fostering innovation, and conducting “stay interviews” to enhance employee engagement. By addressing common HR challenges, businesses can transform underperforming teams into […]
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More than 800 employee service leaders from 17 countries were surveyed about managing distributed teams, empowering employees with AI-powered tools, enhancing remote IT support, and much more. 46% of leaders said implementing new tools and tech was a top business priority and 81% agree that implementing self-service tools leads to a significant increase in employee […]
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AI has changed both the way employees work and the tools organizations must offer them to effectively address their evolving needs in today’s distributed workforce. In fact, 79% of employee service leaders surveyed believe that providing employees with AI tools is key to gaining a competitive edge. Download the guide to dive into three ways […]
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Zendesk was awarded a three-year contract with the State of Tennessee–and we’re celebrating! This one-pager outlines wins from the State of TN and can be used in state and local sales plays. Key stats: CSAT increased 35% and the department saved $250K in fees with Zendesk
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