New ESG & JumpCloud Study Uncovers IT’s Biggest Identity and Security Challenges Due to COVID-19 Global shift to remote work and rise of mixed platform use increases complexity of securely managing identity, access, and devices


LOUISVILLE, Colo., Oct. 02, 2020 (GLOBE NEWSWIRE) — A new ESG Research Survey sponsored by JumpCloud, “Trends in IAM: Cloud-driven Identities”, shows that 97% of organizations plan to expand, or continue existing spending levels on identity and access management (IAM), a market forecasted to reach $13B in 2021. The spike in spending is driven by the rise of remote work and growing complexity of securely managing multiple types of end user devices, applications, storage systems, and networks. IT teams are struggling with the plethora of piecemeal extensions required to secure and manage user identities across every needed resource. The new study underscores the need to simplify identity, access, and device management through consolidation of disparate security tools.

“Organizations of all sizes are converging their IAM strategy to better secure and connect their users, something that has been a challenge due to the number of tools these teams are having to manage,” said Doug Cahill, vice president and group director of cybersecurity at ESG. “The trend away from siloed approaches is only going to become more common.”